If you’re not having employees complete a 360 exit survey when they leave your company, you’re missing out on a wealth of information.
You may never get access to such honest feedback about you and your company. An employee that feels they no longer have to impress you is far more likely to give you completely unfiltered answers to questions about their time with you.
Here are some valuable lessons you may learn:
Are You a Good Boss?
It’s typically not hard to get employees to talk about the way they were treated and managed.
This can give you insights into why you may be having a morale issue. Or, it might even tell you that you’re having one you aren’t even aware of.
What Went Wrong?
Why are they leaving you? Are they leaving you for another company? If so, what makes the other company a better fit for them?
Maybe they just found a better opportunity with another company, or maybe there is a serious culture problem with your company that you need to fix.
What Went Right?
What do they think the best parts of your company are? This can be beneficial in helping you find and retain better employees.
Who You Should Promote
If someone takes the time to sing one of their coworkers’ praises, listen to them. Employees that make this type of impression are often the keepers and people you should consider for promotions.
If you have any questions about what exit survey software can do for your company, please contact us any time.