Exit interviews are must for every organization to acquire honest and authentic feedback. However, the main problem that most companies are facing is the least participation rate. Yes, it should be increased in order to achieve appropriate amount of data from the
exit surveys. Very firstly, it is essential for an employer to identify the percentage of employee participation in these surveys. It helps in understanding why employees are not attending exit interviews and thus this problem can be fixed by taking appropriate actions. Fortunately, there are different kinds of exit interview management systems which help the business owners to provide right percentage of participants in exit interviews
. It is very beneficial for a company and of course for its development. There could be a list of reasons that why employees are ignoring exit interviews. Long interview, confusing questions, afraid of repercussions, angry employee and there can be some other reasons.
Some employees leave exit surveys thinking that it would not be taken seriously. Tell employees immediately after exit interview about their weaknesses and strengths. Give them some tips or advice so that they can improve their problem rapidly.
Ensure employees that there will be no questioning after this survey and the feedback provided will remain completely confidential. If an employer has made the employees to believe on this fact, they will surely provide an accurate feedback. In case if any employee is angry with company or manager, it is important to encourage that employee to tell everything in exit interview. There are several employees who get excited on finding a chance to get heard in the company. Also, make sure to perform entire process neat and clean. It is important so that employees can comfortably provide their feedback. So, in this way an employer can develop participation in
exit surveys. Thereafter, the feedback can be used for further development and training purposes.