For every organization it is very critical to conduct
exit interview, as they give an opportunity to their employees to talk about major reason for leaving a job and it also helps in improving staff maintenance policies. To understand employee’s perception and their experience of working in an organization, is the main purpose behind conducting this survey. Also companies should not take it very casually because this survey can help in reducing turnover and increases employee’s satisfaction level and dedication towards work. While conducting this interview it should be kept in view that it must be positive so that employee may leave on a happy note. Mostly in many organizations HR of a company conducts this interview.
In an organization, exit interview helps to know about the main reason of any employee for leaving their job and it gives an opportunity to make possible improvements in the organization. For conducting this interview selection of appropriate staff is very necessary. It is always advisable to select a third party may be the member of HR staff or the one who has little contact with the employees, so that one can feel free to answer openly. It is very necessary to ensure that employees who are leaving the organization are secured about their confidentiality at the time of interview. Timing is another important aspect for an effective
exit interview. Don’t conduct this interview while the employee who is going to leave still has some time to work in the organization. It’s good to conduct it in the last week of his job period.
During interview an employee is free to say anything about the organization so this does not mean to become defensive for your company. Because the main motive of conducting this interview is that the one should be honest about the reasons for quitting a job, which would help in preventing further resignations. Always keep a written record of the interview so that in future steps can be taken up for reducing the possibilities of unwanted attrition.