Satisfaction in itself means the fulfillment of the desires and needs of someone. In the business world also the satisfaction of the employees matters a lot and it has also become very important issue now a days. Employees play a vital role in the success and productivity of the company, so their satisfaction should be the chief aim of every company. The same can be best identified by conducting
employee satisfaction survey it helps in getting desired information which helps in improving the levels of productivity. Job Satisfaction and employee’s loyalty can also be detected through this survey. The main purpose for conducting survey is to reach towards the root cause of the problems happening in the company. A company runs because of the hard work and honesty of its workers, and to give all the satisfaction to them should be the primary goal of every organization. If they remain satisfy they will try their best in the success of the company but if they are not then they are the one who can put a company to the way of downfall.
Almost every company conducts Employee satisfaction survey only to feel the pulse of their employees. Under this survey in most of the company’s employee satisfaction is judged through these areas like management, teamwork, communication, empowerment, understanding of vision and mission of the company and interaction with the coworkers. The second method to measure satisfaction of the employees is by doing meeting with some employees and talking to them verbally. In this method its important that asked questions should be small enough for not consuming so much time of employees. Another method is to do survey online, it’s a faster and cheapest method and many companies likes it very much.
Generally the HR Department of the company holds the
employee satisfaction survey but now there are number of companies which are hiring some agencies to do the same for the purpose of getting unbiased results. There are many companies now-a-days those are giving survey services professionally.