Employee surveys help you to evaluate and understand your employees. Employee performance, progress and their concerns regarding their job and work environment are some of the aspects that can be evaluated with the help of these surveys. There are various kinds of surveys which are conducted by companies, such as satisfaction survey, retention survey, work environment survey etc. Other than these, there is one more type of survey which is very important to improve the prospects of your company and that is exit survey.
Employee turnover is a prevailing problem in today’s competitive world. When an employee leaves an organization, at that time the company also loses his expertise and skills. It can hamper the growth of the company, in long run.
Exit surveys have become a common phenomenon nowadays as every company wants to retain the talent and expertise of its employees. Today companies understand the importance of skilled and hardworking employees. Understanding and solving their problems is the only way to retain their skills and knowledge. The reasons for employee turnover can vary from growth needs of the employees to work culture of your company.
Thus conducting exit surveys can help your company to know the exact reason behind this problem. An employee who is leaving a company is the best source for getting feedback about their experience. It can give you a clear picture about how your employees perceive your company. That data that you will collect through such surveys can be very helpful to reduce the problem of employee turnover.
Exit surveys should be conducted in a very professional manner. Generally these surveys are conducted by someone from the human resource department. The surveyor and the employee should be polite and respectful towards each other. Ensuring the employee that all the information collected during the survey will be kept confidential, can encourage him to be more honest. It can give you valuable information about how the work environment of your company can be improved.
While most employee turnover can be beneficial for your organization, extreme employee turn can prove to very costly. A high level of employee retention often indicates that employees are not satisfied while working in your organization, whether it is ineffective leaders and managers, or insufficient training and career opportunities, uncompetitive benefits and compensation or any other possible factors. Employee
exit surveys are helpful to accumulate information and feedback from departing employees about what it is like working for your company, and what it takes to retain workforce.
Most of these employee surveys are helpful to identify what should be done to keep the staff satisfied, engaged and most likely to continue working for the company for predictable future, or to find out the reason behind their leaving the company, or in the case of former employees, as to why they left the organization.
Exit surveys, which is usually carried out when an employee is leaving the organization, helps to identify the reason behind the workforce leaving the company, or find out where the employees are going and why, or what could be done to enliven their work experience at your organization, or to get insight of other pertinent information.
In general, the purpose of employee surveys is to bring development for the organization. It shows that you are eager to receive honest feedbacks, and act on those employee proposals with the aim of improving your organization, rather than grill the employee on the dot. Conducted along with employee satisfaction surveys, these
exit surveys are a good way reduce employee attrition.
You can even ascertain the improvements that your company should contemplate making your position more competitive by offering healthy working environment, compensation, and bonuses and so forth. These surveys would allow you to gain insight of your HR manager’s supervising dexterity and how efficiently they can operate their department.
Most of the businesses are facing the biggest challenge of employee retention. It is a very hard task to attract the best employees and also to retain them in the company. Employees are the essential assets of an organization and when they leave it directly affects the productivity and continuity of the company. The organization can minimize this problem by conducting
exit surveys by which they can understand their employee’s needs and demands. Through exit surveys, the company tries to identify the reason of employee’s departure which can help the organization to make some improvements further. Departing employees also feels free to speak about those areas where a particular company should improve. The aim of this survey is to determine the satisfaction level of current employees.
There can be two very general reasons for employee’s frustration because of which they decide to leave their job. One would be less growth in career and second would be the poor management. An organization should work on both the reasons if they are concerned about not losing their experienced staff.
An exit survey contains some specific questions about their experience while they were working with the organization. The main focus should be on knowing the exact reason of this separation. All the questions should be casual so that employees can express their feelings about the company’s attitude for work culture, employee satisfaction and environment.
A proper questionnaire plays a vital role while conducting an
exit survey. It is better to start the survey with two important questions: why that employee joined the organization and why he is leaving, there should be questions on company’s management, compensation and specific department. Generally the HR of the department holds this survey but now-a-days many companies are conducting an online survey which gives employees more freedom to give an honest feedback. Online surveys are a better way to establish channel between employee and employer and an organization can get better results from it.
For any organization, employees are the building blocks in their management. But due to lack of job satisfaction or other job related troubles employees tend to leave their jobs. Recent research shows that the percentage of employees with lack of job satisfaction has increased. This certainly is a great issue of concern for all the organizations. Thus these organizations have been trying hard to retain their employees in one or the other. There have been many attempts by the employers to decrease this ever mounting percentage of turnovers.
Exit survey is one of these attempts which has shown good results. Exit surveys are basically conducted for the employees wanting to exit from their current organization. As the name suggests the employees have to do these surveys and provide their feedback.
Generally exit surveys comprise questionnaires through which the organization gets to know the point of view of the employee regarding the management and working of the organization. The questionnaire generally includes many questions such as the reason for leaving the job, opinion about the functioning of the organization, future plans etc. All such questions are asked in order to know the flaws in the organization. In this way, they try to overcome the faults in them and thus try to provide job satisfaction to the employees.
However, there have been questions regarding the effectiveness of the
exit surveys. It has been identified that the employees are reluctant in giving their true opinion during such surveys. This is because they do not want to mess with their former employer as they may require the reference of their previous boss in their future job. Besides all this fuss, there is no denial to the fact that such surveys are becoming enormously popular among all types of organizations whether big or small.
Maximum companies these days suffer from employee turnover and retention. These issues are amongst the biggest challenges for business organizations. Globalization has added to worsen this condition when employees can easily shift their jobs and relocate themselves to any part of the world, and that is a problem for every organization. An employee leaving the company will make him even take along with him all those skill sets, those qualities which have been brushed by the company, the expertise they provided etc. in his time duration to another competitor organization. Attracting and retaining good and expert employees is an important task for the companies.
Exit surveys aid this process by helping the company in understanding the needs and expectations of an employee, his feelings for his seniors and the organization.
Every organization conducts different kind of surveys such as beneficial surveys, employee satisfaction, attitude surveys, working environment survey etc.
Exit surveys are performed by the organization for the employee leaving the company and are basically conducted to know the exact cause for leaving the organization. These surveys consist of some casual questions but can be even specific in nature. The results after these surveys help in knowing the experience of an employee in the organization, his satisfaction with the company’s environment, the work culture and his team etc.
Exit surveys provide several advantages such as- streamlining the communication gap between the sub-ordinates and the employees, reducing absenteeism, knowing the weaker points of employees, understanding their needs and expectations etc. Employees may be leaving the organization in normal routine i.e. their time period for working expires but when no such condition exists then it can be a question for the organization. There may be reasons regarding the working environment, salary issues or even a good proposal from some other organization. The organization wishes to know such causes and they can also be beneficial for the organization in terms of future prospects.