Maximum companies these days suffer from employee turnover and retention. These issues are amongst the biggest challenges for business organizations. Globalization has added to worsen this condition when employees can easily shift their jobs and relocate themselves to any part of the world, and that is a problem for every organization. An employee leaving the company will make him even take along with him all those skill sets, those qualities which have been brushed by the company, the expertise they provided etc. in his time duration to another competitor organization. Attracting and retaining good and expert employees is an important task for the companies.
Exit surveys aid this process by helping the company in understanding the needs and expectations of an employee, his feelings for his seniors and the organization.
Every organization conducts different kind of surveys such as beneficial surveys, employee satisfaction, attitude surveys, working environment survey etc.
Exit surveys are performed by the organization for the employee leaving the company and are basically conducted to know the exact cause for leaving the organization. These surveys consist of some casual questions but can be even specific in nature. The results after these surveys help in knowing the experience of an employee in the organization, his satisfaction with the company’s environment, the work culture and his team etc.
Exit surveys provide several advantages such as- streamlining the communication gap between the sub-ordinates and the employees, reducing absenteeism, knowing the weaker points of employees, understanding their needs and expectations etc. Employees may be leaving the organization in normal routine i.e. their time period for working expires but when no such condition exists then it can be a question for the organization. There may be reasons regarding the working environment, salary issues or even a good proposal from some other organization. The organization wishes to know such causes and they can also be beneficial for the organization in terms of future prospects.