Most of the businesses are facing the biggest challenge of employee retention. It is a very hard task to attract the best employees and also to retain them in the company. Employees are the essential assets of an organization and when they leave it directly affects the productivity and continuity of the company. The organization can minimize this problem by conducting
exit surveys by which they can understand their employee’s needs and demands. Through exit surveys, the company tries to identify the reason of employee’s departure which can help the organization to make some improvements further. Departing employees also feels free to speak about those areas where a particular company should improve. The aim of this survey is to determine the satisfaction level of current employees.
There can be two very general reasons for employee’s frustration because of which they decide to leave their job. One would be less growth in career and second would be the poor management. An organization should work on both the reasons if they are concerned about not losing their experienced staff.
An exit survey contains some specific questions about their experience while they were working with the organization. The main focus should be on knowing the exact reason of this separation. All the questions should be casual so that employees can express their feelings about the company’s attitude for work culture, employee satisfaction and environment.
A proper questionnaire plays a vital role while conducting an
exit survey. It is better to start the survey with two important questions: why that employee joined the organization and why he is leaving, there should be questions on company’s management, compensation and specific department. Generally the HR of the department holds this survey but now-a-days many companies are conducting an online survey which gives employees more freedom to give an honest feedback. Online surveys are a better way to establish channel between employee and employer and an organization can get better results from it.