We recently came across some unfortunate findings from a study about the exit survey and interview process. A recent poll suggests that as many as 24 per cent of Australian and New Zealand employers will ignore the feedback from exit surveys or interviews.
These findings come from a recent white paper called “The Exit Process -How To Gain Valuable Insights To Build a Better Workplace,” from the firm Robert Walters.
“While 70% of hiring managers use the feedback to make improvements to the business, almost a quarter, a significant minority, just file the feedback away with the candidate’s resignation letter,” said the report.
To ascertain these numbers, Robert Walters surveyed more than 300 hiring managers and more than 700 professionals across Australia and New Zealand.
Their findings also show that 63 per cent of respondents have been asked to complete a formal interview. In terms of how useful they found it, respondents were split down the middle with 37 per cent saying, “Yes, it was useful to me and the company.” Another 36 per cent said they did not think it was worthwhile.
If you have any questions about what exit survey software can do for your company, please don’t hesitate to contact us any time.