These days it has become simple to scale the performance of employees and this can be done by
measuring employee satisfaction levels. Some of the tools used are employee surveys, questionnaires, performance quality and quantity and annual appraisals. Another alternative available to scale the performance is to conduct regular meetings which helps to keep a track on the work done and also bridge any communication gap. Irrespective of the different methods to measure the performance the levels of satisfaction and output generated are vital for any organization’s success. So, here are some of the most commonly used tools that can help human resource managers.
The task of measuring employee satisfaction can be simplified by designing a survey. The employee satisfaction survey can be conducted to find out the levels of satisfaction. About 20-25 questions can be framed about general work issues, working hours, salary structure and behavior of superior and subordinate. The answers of these questions can be evaluated to find exact expectation of the employee.
Studying job description and comparing with the person’s productivity is also a helpful tool for
measuring employee satisfaction. For instance, if the job demands the production of a specific number of units then the output should be compared to find if there is any deviation and its causes. One can also conduct timely meetings to rate the performance. In the meeting, the superiors can discuss and compare the previous performance. Some of the serious issues which the employees are not able to overcome can be solved by the management by providing training. Evaluating the performance and productivity tools to find and improve the ideas is the best method for measuring employee satisfaction. The managers should provide proper feedback after collecting the survey reports as the employees expect such feedback. Using the information collected for managerial decisions not only improves the productivity but also builds better trust between the employee and the organization.