Measuring employee satisfaction requires the usage of employee survey and a measurement of different performance indicators. Firms may put into use surveys and questionnaires to determine the satisfaction level of an employee. Some instances of performance signals are quantity, quality, timeliness and regular performance appraisals. Despite of how things are determined, employee productivity and satisfaction can be major components of a successful company. First of all, you need to design a survey for employee satisfaction. The questions may be about work itself, pay, co-workers, benefits, environment, hours and supervisor. It is a good idea to prepare minimum of twenty five questions to collect substantial amount of data.
Now, you need to build up tools to gauge productivity by examining job description as well as desired output. If the job profile requires employees to produce many widgets in an hour, it will be easy for you to count number of ‘widgets’ on hourly basis. In case job profile requires not more than 3 errors in productivity of a day, it will be easy to check out for possible errors at end of day. In your efforts for
measuring employee satisfaction, you can schedule gatherings with managers and supervisors. Have a dialogue on earlier performance evaluations that disclose behavioral or attitude problems. Review the written documentation for productivity concerns which may require quick consideration. There may be certain problems that are out of control of workers, which leaves an impact on overall performance.
Now, examine the productivity and satisfaction measurement to find some ideas for advancement.
Workers may expect the firm to act in response to survey detail with a comprehensive action plan for improvement. Keep in mind for measuring employee satisfaction, but not using the detail collected for possible enhancements could lead to distrust and low morale among employees.