Exit interviews and surveys are extremely important for any organization, as these offer an opportunity to the employees to discuss the reasons for leaving and allow the company to evaluate and improve their employee retention policies. Usually the exit interviews are conducted when the employees quit, instead of being fired or laid off. Typically the HR department representative conducts the interview to get valuable information from the departing employee to help the organization improve its working environment, identify the problem areas and also to retain the present employees. Few employers tend to limit the exit interviews to management, sales, technical and supervisory employees. But, exit interviews and surveys must be conducted for all exiting employees, irrespective of their position and level within the organization.
Do not treat the exit interviews in a casual way or as a formality, make sure that these have a purpose and structure to it. Questionnaire is the most important part of an exit interview which can help you gather useful information about the work culture and climate within the organization. This can be done with the help of
exit interview survey software which can help to design a perfect questionnaire including the most important and relevant questions. Also, it is important that the interview is conducted by a third independent party, probably a senior supervisor, manager or a member from the HR department so as to encourage the employees to be open and honest.
With the help of exit interview survey software, you are able to create more efficient exit interviews and surveys for the overall growth and development of the organization. This will allow you to save a great deal of Administrative work and time. The feedback which you would gather with the help of
exit interview survey software can help you to retain the employees you need and want. This is also an excellent way to improve relations with the employees by applying these results to the career development and training initiates.