In this highly competitive world when there is a great need for the businesses to become more productive and streamlined, a company or an organization can find itself in a position where its workforce or employees are working under a lot of pressure and thus resulting in less productivity. Today, employee satisfaction is one of the most crucial determinants of the productivity of a company. Retaining talented and good employees is a strenuous task for the various organizations across the globe today. It is very important for the companies to determine what drives the employees most as satisfied and sincere employees remain with an organization and are more loyal and productive as well.
Today majority of the organizations conduct
employee satisfaction survey whenever possible in order to know about their employees.
The most crucial and relevant aspects which are required to be include in the employee satisfaction survey are- the confidence of the employees in the leadership of the company, understanding of employees about the long term strategy and mission of the company, understanding of the employee about his role in the organization, responsibility of the employees and also how their needs are addressed and satisfied. Besides, the other important aspects are- the trust of the employees in his company’s culture, professionalism, team spirit and morale in the organization, the relation of the employees with their peers and supervisors and also how the company satisfies the implicit as well as explicit needs of the employees.
Open ended questions should also be included as these are very beneficial to understand the cause of dissatisfaction or satisfaction. Also, it is very essential that answers of the employees should be kept confidential in order to make the employees feel comfortable while answering. The questionnaire needs to be smart in order to have additional suggestions or comments. The
employee satisfaction survey provides detailed and appropriate information and helps the company to address the problems of the employees in the best possible way.