In this competitive era, it is extremely essential for the business organizations to make every effort in order to keep their employees motivated, happy and contented. These days majority of the companies make the perfect use of employee satisfaction survey as an effort to find out valuable information about the staff’s morale and productivity, make internal policies and also plan the organization’s future. If conducted successfully, surveys help to efficiently convey company’s message to the employees that their concerns and inputs are highly valued and are efficiently considered during the decision making process of the organization. This message helps in creating a greater sense of loyalty and morale among the employees and also presents a clear picture regarding the company’s future to the employers. Today, every business organization is facing the challenge of comprehending that what drives their employees the most. This is mainly because satisfied and happy employees not only remain loyal to the organization but are productive as well. They even help the company to entice talented and credible employees for recruitment in the future. Also, loyal and sincere employees are likely to efficiently recommend their organization’s services and products wherever and whenever possible. These days, majority of the business organizations conduct employee satisfaction survey at regular intervals of time in order to have detailed information about the employees. However the most important aspect in these surveys is the questionnaire which needs to be carefully designed in order to have the required information in an efficient way. The various questions which can be included are- employee’s confidence in company’s leadership, understanding of the employees about the company’s strategy and mission, employee’s comprehension about his role in the organization, trust of the employees in the organization’s culture and also the employee’s opinion about the communication system within the organization. Besides, open ended questions should also be included which are extremely beneficial in comprehending the actual cause of dissatisfaction or satisfaction. Thus, employee satisfaction survey if conducted in an efficient manner can provide valuable information about the employees and this information when successfully worked upon will help to enhance productivity and eventually increase the business prospects.

Today, business organizations are executing in the state of fierce competition. Enhanced productivity is the key to survival and because of limited resources, organizations are realizing the significance of having sincere and proficient manpower in order to drive growth and success. The employment conditions have undergone a tremendous change as both employers and employees have become more quality driven. Also, organizations are facing the challenge of enticing and retaining the talented employees. So, as a business owner, you need to recognize and nourish your employees’ ideologies, aspirations, desires and other important aspects in order to enhance productivity and emerge successful. Here comes the importance of employee surveys. Employee surveys prove to be an excellent way to understand and also evaluate both the explicit and implicit facets of the relations of employees with a company. The employee surveys helps to know about the opinions and ideas of the employees which when efficiently fostered will prove to be a lot beneficial for the company’s overall growth. These surveys provide a brilliant opportunity to the employees to work in a more professional way which would improve their relations with the management. Employees surveys help to reveal that 4C’s of an organization- commitment, culture, communication and compensation are extremely important for employee satisfaction and enhanced productivity. These surveys also provide various other benefits such as streamlining communication, evaluating training needs, reducing absenteeism and turnover and strengthening supervision. In order to enhance productivity and drive business growth and success, every company needs to conduct employee surveys over a regular period of time. When conducted in an efficient and healthy manner, these employee surveys will help to determine and analyze the cause of various problems such as workplace conflicts, decreased productivity, high turnover and other critical incidents or disturbances. Alternatively, employee surveys also help to determine the failure or success of different employee related programs. Thus, the employee surveys help the companies to function smoothly and also help to establish efficient strategies and goals.

Organizational surveys are conducted to monitor the various processes that take place in an enterprise. Business owners, world over, have realized the importance of surveys today. Increasing the employee morale, monitoring the employee performance and satisfaction levels, attainment of goals, improvement in skills, these are some of the prime objectives of conducting surveys.  Apart from that there are many other types of hr surveys which individual companies use within their enterprise. Such surveys are specifically aligned with the functioning and work processes of that company. Generally it is the HR or Human Resource department that conducts these surveys. Formulation of survey questionnaire, informing the employees about it, conducting the survey and then collecting and recording the information are some of the tasks related to hr surveys. The hr department is responsible for all these steps. Apart from these, follow-up is another very important step, which is generally ignored by many companies. Once data has been collected through the survey, it should be properly evaluated and the findings should be further utilized. For example: if a survey is conducted about the employee performance, then the information collected through this survey should be utilized further. The employees, who have shown significant improvement in their performance, should be nominated for appraisal. Provision of training should be made for those employees, whose performance is below the satisfactory level. Hr surveys are a highly useful method of collecting valuable information. This information can be related to the employee behavior, performance, work culture, company policies, etc. Conducting a survey is of no relevance until the collected data is used for the betterment of the company or its employees. Thus the hr department should make the follow-up process an integral part of hr surveys. Using this information in a constructive way can do wonders in improving the employee morale, performance and company growth.

An employee is the biggest asset of a company. Employees, with their efforts and hard work, play a key role in the growth of any business. Ensuring that they are happy and satisfied in their work environment is crucial to maintain their performance levels and competitive attitude. Various surveys, like attitude survey, communication survey, retention survey, benefit survey, etc, are conducted by companies to ensure that their employees are satisfied with the company policies and work setting. Exit surveys, along with the above mentioned surveys, is a useful tool to understand the perception of the employees. An exit survey is conducted when an employee is leaving the company. There could be many reasons which might have influenced his decision. It might be related to the company environment, work culture, individual growth, management policies or something entirely different.  Exit surveys help to determine the exact reason behind employee’s decision. The reason for which an employee leaves a company can have a significant impact on its future prospects. It is very crucial for companies to know that why an employee has made such a decision and then rectify the issue if it is related to management or company policies. Resolving such issues on time can help to avoid the loss of any more employees, for the same reason, in future. Along with that exit surveys also help to know the overall experience of the employee while working in a company. Information gathered through such surveys can benefit a company immensely. It allows the management to understand that how their employees perceive their company and what are their expectations. It can also help them to rectify any discrepancies that might be present in their company, so that they can create a better work atmosphere for their current and prospective employees.

Exit interviews are conducted to enable the company for the appraisal and improvement of employee’s retention policies. The organization offers an opportunity to the employee to converse about the reasons for departure. Exit interviews are the best way to comprehend the reason for leaving. The style of interview would obviously be different for all the employees. The employees who are getting retired or whom the organization has fired need not undergo exit interviews but the employee who is leaving for some reason but the organization wants to retain that employee must undergo the exit interview. Few employers bound the interviews to supervisory, departing management, technical employees and sales. However, these interviews must be conducted for all the departing employees regardless of their designation in organization. Leaving an organization is typically a voluntary decision of an employee; exit interviews are conducted only to receive feedback from the employees for the improvement of the organization. So, do not treat the exiting employee as a formality or casually and ensure that the interview is structured with a purpose. Try to find out as much as you can so that you will be able to avoid further resignations. The most useful method for an organization is to prepare an interview form with series of questions that you want to ask from the employee. You must ensure that the interview is being conducted by appropriate staff. A senior manager or human resource manager who has very less contact with the employee can conduct the interview. The next thing that you must keep in mind while conducting an exit interview is that you must ensure that the interview is conducted in neutral environment where the room is not much confrontational or imposing. Ensure the employee that whatever information is being provided by him would be confidential so that the employee can talk freely.