Exit interviews and surveys are important for the business organizations as these offer an excellent opportunity to the employees to discuss the reasons and issues for leaving. This allows the organizations to review as well as improve the staff retention programs and policies. However, in order to make the most out of these interviews, it is very important to adopt a very structured approach. Do not treat the exit interview as a formality or in a casual way rather make sure that these have a purpose and well defined structure.
The exit interviews give you a perfect opportunity to make necessary improvements and changes within the organization to improve the work culture and prevent any further resignations. Probably the most beneficial tool is the exit interview’s form which includes a series of important and relevant questions that you need to ask. Thus, take some time out to make sure that you have a well designed questionnaire which includes all significant questions.
Besides, it is extremely important to guarantee confidentiality and keep the interview anonymous as to encourage the employees to give an open and honest feedback without any apprehensions. Apart from this, getting the correct environment is also very important to ensure an honest and open discussion. Try to conduct the interview in some neutral place which is away from the regular workplace of the employee. Also, make sure that place is not very confrontational or imposing. You can do this if you arrange seating in the circle instead of having the employees facing the panel of supervisors and managers. Remember if your employee has always been hardworking and sincere, it is a great idea to say goodbye with the positive picture of your organization and also to leave your company’s door open for them if things do not turn well at their new workplace. Besides, timing is very significant when it comes to planning the
exit interviews. This should be properly planned to make the most out of it.