Companies, in order to keep their employees happy and content, keep conducting surveys from time to time. These surveys prove highly useful in understanding the viewpoints and expectations of the employees. It also gives the company a chance to improve its work culture and offer better facilities to its employees and thus avoid the problem of employee turnover. There are many types of surveys which are conducted for
measuring employee satisfaction and their work related performance. But one thing that remains constant in all the surveys is their procedure. Each survey or evaluation includes some basic steps which need to be followed for getting the desirable outcome.
The very first step that needs to be taken for measuring employee satisfaction is to design a survey and it refers to the process of preparing a questionnaire or form. The next step is to choose a medium for the survey. It could either be printed or in the form of web pages. Once the medium has been selected, the survey is then distributed among the employees either manually or online. It needs to be ensured that the questionnaire is not very lengthy and the employees are able to complete it without disturbing their work routine. After all the employees have completed the questionnaire, the data is collected and recorded for evaluation and future use.
One of the very important aspects of conducting these surveys is the evaluation of the collected information. Through this information a company can know a lot about the satisfaction level of the employees, along with its deficient areas. By improving the work conditions and by providing the required facilities, a company can certainly enhance the satisfaction level of its employees, which can further impact their performance in a very positive way. Thus along with
measuring employee satisfaction these surveys can provide valuable information to the company to improve its productivity and achieve desirable goals.