Employee satisfaction is one of the most significant determinants of an organization’s productivity in today’s competitive environment. Even the most successful organizations are facing the problem of employee attrition. Recruiting and retaining sincere and talented employees has become quite an arduous task. It is really essential to monitor the business and efficacy of the staff and employees to make certain that the operations and projects are running effectively and smoothly. The employees have significant knowledge about what all should be done in order to enhance productivity, customer satisfaction, customer service, quality, profit, growth and various other important aspects. For this, various large and mid size organizations are making the use of
employee satisfaction survey to gather important information for the business improvement.
Lack of efficient employee satisfaction survey, team meetings, informal conversations, and various other venues for communication is the major concern in majority of the organizations, particularly the larger corporations. Top managers and supervisors usually isolate themselves psychologically and physically from the other employees, which results in poor or ineffective employee communication. As a business owner, you necessitate contemplating the fact that effective employee satisfaction is very important to boost up the morale of employees, as satisfied and happy employees are the most important assets of any business organization.
So, communicating with the employees on regular basis is of utmost importance and it should come naturally and must not be regarded as an extra burden to the daily tasks.
Employee satisfaction survey offers you a perfect opportunity to know about your employees, understand their ideas, opinions and ideologies and identify their problems and issues. Also, it is important to keep the surveys anonymous and confidential as this would encourage the employees to provide feedback honestly and without any apprehensions. The management can then use this feedback during the decision making process, in order to enhance productivity and boost the morale of employees.