Lack of informal conversations, team meetings, employee satisfaction surveys and other opportunities of communication, is the big concern in most of the business organizations and particularly the large ones. The top managers and supervisors usually isolate themselves, which endangers efficient employee communication. In this competitive world, where businesses need to be more productive and streamlined, companies often find themselves with workers and employees working under a lot of pressure, resulting in high employee turnover. Thus, ideally the employers need to take some time out to understand the needs, requirements, ideologies and aspirations of the employees.
In the existing business world, employee satisfaction has become one of the most important determinants of the productivity and growth of a company. Employee attrition is quite high and retaining talented and good employees is quite a grueling task even for the best organizations around the world. Every organization faces the challenge of determining what drives the employees most, as satisfied and happy employees not only stay loyal with the organization but are also more productive. Thus, the savvy managers today realize the importance of conducting
employee satisfaction survey, in order to know about the ideas and opinions of the employees. This involves designing a questionnaire, which covers all important and relevant aspects.
Also, the employee satisfaction survey needs to include all important aspects, such as understanding of his role in the business organization, employees’ opinion about the communication system within the organization, and also to what extent the organization satisfies the implicit and explicit needs of the employees.
Also, it is quite important to keep the surveys confidential and anonymous, so that the employees can give their valuable feedback without any apprehensions. Employees are the most important assets of any business organization and if they are under trained, unhappy, dissatisfied and are not able to do their job in an efficient way, the success of your company will probably suffer. Thus a good
employee satisfaction survey will help you to know about your employees and also about their training and development needs.